Training Videos

ACT Training Consultant Tool Kit Best Practices
An Overview of the ACT Process (6 min)
Understand the process by which ACT creates projects and assembles volunteer teams to serve nonprofit organizations in the Bay Area.

Watch Peer Consultants Provide Advice on Video

The ACT Process
How Do We Define Success? (6 min)
An ACT project is successful when both the client's expectations are met and the team had an enriching and fun experience.
The Team Leader Role
Screening Alumni Consulting Team Projects (14 min)
A panel of veteran volunteers talk about the process by which the Alumni Consulting Team screens project requests before staffing it with a team of volunteers.
Defining an Alumni Consulting Team Project (13 min)
A panel of veteran volunteers talk about the process by which the Alumni Consulting Team interacts with its prospective client to identify areas where the consultants' contribution can be most impactful.
ACT Project Best Practices: First Client Meeting (5 min)
A panel of veteran Alumni Consulting Team volunteers give advice about structuring the first client meeting of an ACT project.
The Alumni Consulting Team Work Plan Concept (3 min)
A panel of veteran volunteers share various approaches to the creation of a work plan to manage the consulting team during an Alumni Consulting Team project.
Consider Leading a Team as Part of the Alumni
Consulting Team (4 min)
Alumni Consulting Team team leaders share what team leadership brought in their life and why they are doing it.
Team Dynamics
Leading a Team of Volunteers (11 min)
Veteran Alumni Consulting Team volunteer Cynthia Dai advises new ACT team leaders during ACT training.
ACT Project Best Practices: First Team Meeting (6 min)
A panel of veteran Alumni Consulting Team volunteers gives advice about what to cover in the first team meeting with fellow volunteers.
Navigating the Team's Ups and Downs (15 min)
Volunteer teams typically go through one or more difficult situations: what if a volunteer can't honor his/her time commitment? What if the team morale is low and the project stalls? A panel of veteran ACT team leaders focuses on what to do to keep the project running smoothly.
The Psychology of Teams (1 hr 11 min)
Maggie Neale, Stanford GSB professor of organizational behavior, explores the power of teams and ways to manage a volunteer team or function effectively as part of one.
Consulting in the Social Sector
A Portrait of the Bay Area Nonprofit Sector (6 min)
Diane Johnson, Chief Program Director at CompassPoint Nonprofit Services, addresses Alumni Consulting volunteers about the various characteristics of the Bay Area nonprofit sector.
Establishing a Relationship with a Nonprofit Client (9 min)
Diane Johnson urges Alumni Consulting volunteers to become aware of their own mental models about the social sector.
ACT Project Best Practices: Working with Nonprofit Clients (4 min)
A panel of veteran Alumni Consulting Team volunteers give advice about how to work with nonprofit clients.
Making Your ACT Recommendations Stick (56 min)
ACT projects are only successful when the client is onboard with the team's recommendations. Chip Heath, GSB professor of organizational behavior, presents a set of ideas out of his book Made to Stick for ACT volunteers to best communicate their ideas.
Stanford Project on the Evolution of Nonprofits (SPEN)

There are nearly 10,000 charitable 501(c)(3) nonprofits in the San Francisco Bay Area, of which more than 40 percent were founded since 1990. The SPEN project aims at better understanding how these emerging and mature nonprofits are managed.